Please review the F.A.Q. we have below. We will add more F.A.Q.'s as they come to us. We will also provide videos for you in the members area very soon as well.

If you can not find help in the FAQ, please try the peer-to-peer help forum. For technical problems, please be sure to use our help desk and knowledge base.

 

 

 


F.A.Q. | Help Desk | Help Forum


F.A.Q.'s

Marketplace Questions...

Why do I not see my product in the marketplace.

I have made my first sale, but my product hasn't shown up in the Marketplace yet - how long does this take?

Can I promote 3rd party affiliate programs in the marketplace?


Product Questions...

Can I test a transaction and not be charge a fee?

Why would I want to have an item NOT show in the marketplace?

Can I offer higher payout percentages to only my JV' Partners?

Can I add more than one product to a page or make a marketplace of my products?


Paying and Collecting Affiliate Commission Questions...

Can I earn commission if I purchase using my own affiliate link?

How do I do Mass Pay?

When do I pay my affiliates?

How do I pay my affiliates?

How do I get paid my commissions?

When do I get paid my commissions?

How long is my affiliate id tracked if they do not buy, yet come back later?


General Questions...

Is PaidToSell.com free?

What are the fees and how am I billed?

Do I have to have a PayPal account?

Is there support for PaidToSell.com

Where can I get More Info About PaidToSell?



Marketplace Questions...

Why do I not see my product in the marketplace.

When a Vendor creates a new product or service, it does NOT show in the marketplace until it has made 1 sale. This is to protect the integrity of the marketplace from junk listings, spam listings, and test products etc..

Also, if NO SALE IS MADE FOR 120 DAYS, you get unlisted from the marketplace until another sale is made. This is to keep the marketplace fresh with current selling hot products and services.

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I have made my first sale, but my product hasn't shown up in the Marketplace yet - how long does this take?


After a sale is made, products show instantly in the Marketplace, HOWEVER - if it does not show, here are some reasons.

a) Wrong code used
You must make absolutely sure that you are using the html button code we provide for your PaidToSell payment button on your sales page. You can not use a PayPal button code made from PayPal or software. PaidToSell.com can only track your sale when it is generated through the proper channels by using the proper button. There is a wide variety of button styles to choose from with the codes to add to your sales page.

b) You have it checked not to show in marketplace
You need to click on My Products, then EDIT, and make sure you have the box checked to [x] show in marketplace

a) Sale less than $1
PaidToSell.com does not consider any sale under $1 to be a sale. We view it as a test and it will not show or charge a fee.

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Can I promote 3rd party affiliate programs in the marketplace?

No. You may not promote any affiliate programs through PaidToSell.com. Either in the marketplace or even as a product not in the marketplace. Any product sold through PaidToSell.com must be a product or service you created, or a product or service that you have rights to sell.

If you are not the creator, author, or have not obtained the rights to sell the item then you may not list it with our service.

If you are an affiliate for any 3rd party program, you may not promote it through PaidToSell.com or our marketplace.

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Product Questions...


Can I test a transaction and not be charged a fee?

Yes. You simply make the price $.99 or less and it will show not charge you a fee or show in the marketplace after you make a test sale.

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Why would I want to have an item NOT show in the marketplace?

Maybe you want to make a Joint Venture offer to someone at 75%. You have a normal sales page for 50%, but you want to make a new page for your JV partners at 75%. But, when a sale is made, you do not want this to show in the marketplace to the public, or you may get some people to signup at 75% instead of 50%. You will also have it listed 2 x in the marketplace and that will be confusion.

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Can I offer higher payout percentages to only my JV' Partners?

Yes. After you make your normal product. Make a new one just like it. But make this % higher. You can even have it point to the same exact sales page. You do not even have to add new order buttons to the page. You can use the order buttons from the original non JV product you created at the normal percentage.

Next, choose NOT to list in marketplace. You do not want the public to see this, they will just bypass your regular affiliate program. Then, make an affiliate page for it. Grab your affiliate link URL we provide you. Then share that URL (link) with your JV partner to signup.

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Can I add more than one product to a page or make a marketplace of my products?

Yes. Just add the buttons to the page. If promoted by an affiliate he will get paid for any purchase. Also, the main page promoted or the marketplace you make, must be a product at PaidToSell, then you can have all your other products there. - Your affiliate must promote his link and not the sales page directly.

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Now enter the appropriate payment options you want. And make sure when you are done to add special commissions settings for this payment option when done.

Customers will only see a PayPal button for this option.

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Paying and Collecting Affiliate Commission Questions...


Can I earn commission if I purchase using my own affiliate link?

Affiliates cannot purchase Marketplace products using their own affiliate links. In any instance where an affiliate purchases from his/her own affiliate link, commission will default to the vendor who owns the product. The PaidToSell script is designed to do this automatically, thus preventing affiliates from abusing the system.

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How do I do Mass Pay?

Login to PaidToSell.com. Click on "commissions" - Click on the appropriate PayPal file you wish to get your pay data.

For PayPal

  • Step #1 - Download file

  • Step #2 - Save to Desktop

  • Step #3 - Login to PayPal

  • Step #4 - Click on 'Send Money' then 'Mass Pay' or the 'Mass Pay" Link at the page-bottom navigation links.

  • Step #5 - Click on "Make A Mass Payment Now!" on the left of the page

  • Step #6 - Upload Saved File On your Desktop

  • Step #7 - Make the rest of the payment as a normal PayPal payment

Track Your Affiliates - Know Your Affiliates Before You Pay
Don't Get In trouble With The I.R.S.



FREE SERVICE

If you pay your affiliates without proper documentation, you pay the TAXES in an IRS Audit on behalf of your affiliates. You are required by law to have keep proper tax records of the people you pay.

PayPeopleOnline.com is a FREE SERVICE.
Click here to learn more!.

 

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When do I pay my affiliates?

At the close of each month you have 30 days to pay your affiliates. You may pay on the 1st right away and we encourage payment by the 15th. However, you can wait to see if you get any refunds but you must pay before the last day of the month (the month after the closed month.)

We suggest if not paying by the 10th, to login and email all your affiliates ("Manage Affiliates") and let them know when you are going to pay them.

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How do I pay my affiliates?

Click here to see how to Mass Pay your affiliates.

We will also provide you with data to mail checks to your affiliates if you allow that in your profile. This is only for any affiliate that does not want mass pay.

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How do I get paid my commissions?
?

You will get paid Via Mass Pay to your PayPal or by check. You choose your preference in your profile.

At the close of each month the vendor has 30 days to pay their affiliates. They may pay on the 1st right away. We encourage them to pay by the 15th. But the vendor may wait to see if he gets any refunded sales. He must pay you before the last day of the month (the month after the closed month.) If not, we provide you with contact information to request payment. If over 60 days, we provide you a way to report it to PaidToSell.com.

IMPORTANT NOTE TO ALL AFFILIATES:

In order to get paid, you MAY need a free PayPeopleOnline.com account. Many vendors are using PayPeopleOnline to track their payments to affiliates for Tax Purposes. YOU MAY BE OWED MONEY NOW by several people. You may want to create an account there now to claim any money pending by affiliates that may have tried to pay you. We strongly suggest you create an account. This is a ONE TIME account that will allow you to get paid by any Vednors in our system that use this service. You will Not get paid commissions unless you have these accounts. PayPeopleOnline.com deducts a small nominal service fee (published at the site) for the convenience for their service to allow rapid payment to you. Take the time now to join to ensure you get paid. Click Here - Not all vendors are currently using PayPeopleOnline but most soon will be. You do not need a PayPeopleOnline account to receive money from vendors not using the PayPeopleOnline. But vendors that do (most of our vendors do or will soon) will not be able to pay you until you have a FREE account at PayPeopleOnline.com -

Note: With out an account at PayPeopleOnline, any vendors owing you money can not pay you your commissions.

Take the time now to join to ensure you get paid. Click Here

 

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When do I get paid my commissions?

See above.

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How long is my affiliate id tracked if they do not buy, yet come back later?

If you promote your affiliate link and they do not buy that day, it will track your sale for any period of time. Even if the buyer comes back to that page years later you still get paid. Even if they do not use your link and just type the domain URL because that was all they remembered, you still get paid.

Note: Your id will be replaced by any affiliate that promotes the site to the same customer after you. We only reward the last affiliate, not the first, for the sale. So if you did the last promotion, then it should be you that gets the credit.

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General Questions...


Is PaidToSell.com free?

PaidToSell.com is free to join. Vendors and affiliates pay a small fee per transaction. Please see our fees here.

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Do I have to have a PayPal account?

You will need a PayPal account to receive payments or commissions. If you do not have one you need to get one. If you can not get one you can not use the vendor function. You can be an affiliate but only to those vendors that agree to mail checks to their affiliates.

You can signup for:

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Is there support For PaidToSell.com

Yes there is. Support is in 2 ways. You can use our peer to peer help forum, or the help desk link located in the help forum. To get started, just go here:

Peer-to-Peer Help Forum

We normally reply in 24 hours. Sometimes our help staff needs to get a response from the webmasters and programmers and can take up to 2 business days to get the reply back and posted to the helpdesk.

Most answers can be found at the site in the location in question. Try it out, you can't break it by playing with it.

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Where can I get More Info About PaidToSell?

Fee Schedule (What are the Fees and how am I billed?)

What are the benefits of PaidToSell.com to others?

What can I do as a Vendor looking to sell products?

What can I do as an Affiliate looking to sell products?

Where is the Peer-to-Peer Help Forum and Help Desk?


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